At Tiny Tots® Early Learning Centres, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, whether through our website, in person at our centers, or other forms of communication.
By enrolling your child, using our services, or visiting our website, you agree to the practices described in this policy.
1. Information We Collect
We collect personal information to provide high-quality care and services to your family. The types of information we collect include:
Parent/Guardian Information:
Full name, address, phone number, email address
Emergency contact details
Billing and payment information
Child Information:
Full name, date of birth, and gender
Health information (e.g., allergies, medications, immunisations, special needs)
Attendance and development records
Website Usage Data:
IP addresses, browser type, and browsing activity on our website through cookies or analytics tools.
2. How We Use Your Information
We use the information collected to:
Provide childcare, education, and support services
Maintain accurate health and safety records
Communicate important updates to parents/guardians (e.g., closures, events, progress reports)
Process payments and manage accounts
Improve our services, website experience, and operations
Comply with legal and regulatory requirements
3. How We Share Your Information
We respect your privacy and only share personal information when necessary:
With Authorized Staff: Educators and administrative staff use child-specific information to provide care and developmentally appropriate programs.
Third-Party Service Providers: For billing, payment processing, or website hosting (these providers adhere to strict confidentiality agreements).
Regulatory Authorities: To comply with child protection laws, licensing, and other legal obligations.
We will never sell or rent your personal information to third parties for marketing purposes.
4. Data Security
We take reasonable precautions to safeguard personal information:
Use of secure servers, encrypted storage systems, and firewalls
Restricting access to personal data to authorized personnel only
Regular monitoring and updating of our systems to prevent unauthorized access
While we strive to protect all information, no method of transmission over the internet is entirely secure.
5. Your Rights
As a parent/guardian, you have the right to:
Access or request copies of personal information we hold about you or your child
Correct any inaccuracies in your personal information
Request deletion of non-essential personal information (subject to legal or operational needs)
Opt-out of non-essential communications (e.g., newsletters)
To exercise these rights, please contact us via the details below.
6. Cookies and Website Tracking
Our website may use cookies to improve your browsing experience. Cookies collect data such as IP addresses and pages visited. You can disable cookies through your browser settings.
We may also use analytics tools to monitor website traffic and improve user experience.
7. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated date at the top. We encourage you to review this policy regularly.
8. Contact Us
If you have any questions, concerns, or requests about this Privacy Policy, please contact us:
